The role of a Secretary is to provide administrative support to managers and executives. Duties vary depending on the size and nature of the company but clerical work is typically the Secretary’s prime focus; typing, filing, data entry and bookkeeping for example.
Often serving as receptionists, Secretaries greet clients and visitors and direct them according to who they need to see. They answer phones, direct calls, take messages and handle email correspondence. A Secretary is also responsible for making appointments, maintaining schedules, booking travel arrangements for senior staff and preparing expense reports.
A Secretary may manage the administration of conferences or meetings, organising catering and preparing documents as well as taking and distributing minutes. Assigned to either one specific person or assisting many, Secretaries might answer directly to a senior manager or executive or they could report to an administrative assistant.