In a nutshell
Take the first step towards an exciting new career helping businesses solve digital problems with this self-paced Service Design Foundations Course from Academy Xi.
Designed for students seeking to build foundation skills in service design, this introductory course offers the core skills, principles and ideas of service design: a form of human-centred design that creates business value by improving the quality, efficiency and profitability of digital processes.
In a flexible, online format, this self-paced course provides key knowledge in service design principles and practices, service design challenges, customer journey mapping, synthesis and affinity mapping and service blueprint design. You’ll complete this course with a practical portfolio piece demonstrating your new skills – and all from the comfort of your own home.
Designed and delivered by industry experts, this course offers you an exciting new opportunity in an emerging industry. If you’re seeking to grow your professional digital skillset, this course is you next career step.
What you’ll need
There are no eligibility requirements for this course. Academy Xi welcomes students from all skill levels and professional backgrounds.
In this Service Design course, the subjects you may study include:
- Introduction to service design
- Approaching service design challenges
- Synthesis and affinity mapping
- Customer journey mapping
- Service blueprint
Why Academy Xi?
Get up to speed with some of the most in-demand skills when you study with Academy Xi and prepare to design a brighter future!
Boost your knowledge in all things digital and tech when you study at their Melbourne or Sydney campus. From to Virtual Reality Design to Service Design, UX and Growth Marketing... their entire suite of courses are led by industry leaders and aim to give you the best head start.
Whether you’re a beginner or want to brush up on your studies, each session with Academy Xi will unlock new skills and techniques for you to implement right away.
When you join Academy Xi you’ll be part of a team who have a genuine interest in your success. They’re classes are kept small which means your mentor will have more focus on you.
“The instructors took time to understand each student... and provided tailored instruction. I also really enjoyed the collaborative classroom setting – I learned a lot from my fellow students. The instructors were brilliant and passionate and the Academy Xi family were extremely supportive.” – Academy Xi graduate
Gain the confidence, support and knowledge to enter the next chapter of your career with Academy Xi.