Service Design Online Course (Foundations)

Take the first step towards an exciting new career helping businesses solve digital problems with this self-paced Service Design Foundations Course from Academy Xi.

Designed for students seeking to build foundation skills in service design, this introductory course offers the core skills, principles and ideas of service design: a form of human-centred design that creates business value by improving the quality, efficiency and profitability of digital processes.

In a flexible, online format, this self-paced course provides key knowledge in service design principles and practices, service design challenges, customer journey mapping, synthesis and affinity mapping and service blueprint design. You’ll complete this course with a practical portfolio piece demonstrating your new skills – and all from the comfort of your own home.

Designed and delivered by industry experts, this course offers you an exciting new opportunity in an emerging industry. If you’re seeking to grow your professional digital skillset, this course is you next career step.

20611 Academy Xi Career FAQs
  • Awarded by

    Academy Xi

  • Qualification

    Short Course

  • Study mode


  • Payment options

    Upfront payment

  • Duration

    Up to six months part-time

  • Start date

    Enquire now for upcoming start dates