Certificate III in Business Administration (Medical)

This nationally recognised health administration certificate course teaches you effective customer service skills that will enable you to contribute to the effective running of a medical practice. You will learn how to prepare and process medical accounts, maintain patient records, work in a team environment and respond to workplace problems, changes and challenges. Combined with learning administrative business skills such as, how to organise schedules and deliver a high level of customer service, you will gain a solid understanding of how to work confidently in an administrative position in the health care sector.

With a Certificate III in Business Administration (Medical)(BSB31115), you will be qualified to work as a Medical Receptionist, Administration Assistant or Office Junior in a range of health care facilities and industry settings. You will be responsible for undertaking a range of administrative business duties, including directing patient enquiries, scheduling appointments and assisting in a range of clerical duties to ensure the smooth running of a health care or medical facility.

BSB31115 Foundation Education Career FAQs
  • Awarded by

    Foundation Education (RTO 22557)

  • Qualification

    Certificate III

  • Study mode


  • Payment options

    Payment planUpfront payment

  • Duration

    Self-paced; delivered over 12 months

  • Start date

    Anytime – start today!

  • Course fee

    Price may vary

This course meets the Nationally Recognised Training standards. It is listed on the Australian government’s National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that’s recognised throughout Australia, and lets employers know that you have the right skills for the job.