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In a nutshell
Please note – this course is available to Western Australian residents only.
If you are looking to start a career in business administration, or are currently working in the sector and wish to up-skill in order to progress in your career, then this Certificate III in Business (BSB30120) from Industry Skills Training could be just the thing you are looking for.
The course is created by industry professionals and is specifically designed to give you the necessary skills as well as confidence to competently perform in business administration roles across a wide range of organisations across multiple sectors. By completing this course you will gain essential business skills such as how to effectively communicate in the workplace, apply critical thinking skills in a work environment, design and produce business documents and spreadsheets, how to deliver and monitor various services to customers and how to handle customer complaints. All course content is delivered in classroom by our qualified and experienced trainers who will ensure that you get knowledge that will turn you into a star performer for any organisation.
Note: This course is subsidised through the Jobs & Skills WA Work Readiness program and is available to eligible students. Enquire now to find out if you qualify.
What you’ll need
There are no formal academic entry requirements for this course.
Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Subject summary
When completing the Certificate III in Business (BSB30120) qualification from Industry Skills Training., you may study the following subjects:
Core units:
- BSBCRT311 - Apply critical thinking skills in a team environment
- BSBPEF201 - Support personal well-being in the workplace
- BSBSUS211 - Participate in sustainable work practices
- BSBTWK301 - Use inclusive work practices
- BSBWHS311 - Assist with maintaining workplace safety
- BSBXCM301 - Engage in workplace communication
Elective units:
- BSBTEC301 - Design and produce business documents
- BSBWRT311 - Write simple documents
- BSBPEF301 - Organise personal work priorities
- BSBOPS303 - Organise schedules
- BSBOPS304 - Deliver and monitor a service to customers
- BSBTEC302 - Design and produce spreadsheets
- BSBOPS305 - Process customer complaints
Why Industry Skills Training?
Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.
Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.
Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)
IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.
They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.
