In a nutshell
Want to give your career real meaning? Looking to make a difference in your community? Achieve great things with the CHC52015 Diploma of Community Services from Open Colleges.
Throughout your studies, you’ll learn to help clients by setting them up with support systems and networks, and develop plans which will address their immediate and long term struggles. You will also gain the skills and knowledge you need to advise and supervise other Community Service Workers’ case management practice, as well as to manage budgets and financial plans, and undertake project work.
Practical component
While this course is offered 100% online, you will need to undertake 160 hours of practical work as a part of your study.
If you want to go further into higher education, Open Colleges has a formal pathway to tertiary study with Charles Sturt University, with credit point transfers available for some courses.
What you’ll need
There are no formal education entry requirements for this course.
Age requirement:
Students are required to be at least 18 years of age.
English requirements:
- Successful completion of English to Year 12 level; OR
- Successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; OR
- Three years relevant industry experience in a role that requires the use of written documentation and communication.
Computing requirements:
- Have access to a computer and the internet and have basic computing skills.
Work placement:
You will need to undertake your work placement in an organisation involved in the delivery of community services to clients. The workplace will need to be able to provide you with access to resources. Please enquire for details.
Subject summary
In this community services course, the subjects you may study include:
- CHCDIV003 - Manage and promote diversity
- CHCCOM003 - Develop workplace communication strategies
- CHCLEG003 - Manage legal and ethical compliance
- CHCMGT005 - Facilitate workplace debriefing and support processes
- CHCCSM005 - Develop, facilitate and review all aspects of case management
- CHCDEV001 - Confirm client developmental status
- CHCCCS007 - Develop and implement service programs
- CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
- HLTWHS004 - Manage work health and safety
- HLTAID011 - Provide First Aid
- CHCPRT001 - Identify and respond to children and young people at risk
- CHCCSL001 - Establish and confirm the counselling relationship
- CHCPRP003 - Reflect on and improve own professional practice
- CHCCSM006 - Provide case management supervision
- BSBFIM501 - Manage budgets and financial plans
- BSBPMG522 - Undertake project work
Why Open Colleges?

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Open Colleges has been helping Australians realise their potential for over 125 years, and they're now one of Australia's leaders in online education. In the last decade alone, they've helped over 450,000 students gain the skills to launch, change or take the next step in their careers.
The common misconception is that studying online means that you’re studying alone, but at Open Colleges, they take great pride in the superior support provided to their students. They make it easy for you to get support when you need it with their student support team available Monday to Friday via email, phone and Live Chat and on the weekends, via Live Chat (when available). They’re here, in tandem with trainers and assessors, to make sure you’re supported the whole way through your course, from the time you enrol right through to your graduation.