Diploma of Community Services (Case Management)

The CHC52015 Diploma of Community Services (Case Management) is a nationally recognised qualification that provides the theoretical and practical skills that can lead to employment as a Case Manager in the community services sector.

Throughout the course, you will be introduced to a wide range of theories and frameworks in
community services, as well as practical experience within the field.

By studying the CHC52015 Diploma of Community Services (Case Management) you will gain skills that specialise in managing complex and challenging caseloads. During this course, your learnings will include:

  • how to develop and implement individual support programs,
  • manage and coordinate service programs,
  • work collaboratively with a diverse range of people and organisations,
  • recognise and respond to crisis situations,
  • develop and manage cases in a child protection framework

Work Placement

This qualification also requires students to complete 100 hours of work placement in an appropriate organisation to apply the skills and knowledge gained in this course.

TrainSmart Australia assists students by identifying a suitable organisation and arranging work placement for students.

Discount available in Western Australia only through Jobs and Skills WA – Lower Fees, Local Skills subsidy. If you’re located in WA but living outside of the Perth Metro area, you may be eligible to study this course fully online through the Jobs and Skills WA – Lower Fees, Local Skills subsidy.

CHC52015 TrainSmart Australia Career FAQs
  • Awarded by

    TrainSmart Australia (RTO 51771)

  • Qualification

    Diploma, VET

  • Study mode


  • Payment options

    Payment planUpfront payment

  • Duration

    12 months with the opportunity to extend

  • Start date

    Enquire now for upcoming start dates

This course meets the Nationally Recognised Training standards. It is listed on the Australian government’s National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that’s recognised throughout Australia, and lets employers know that you have the right skills for the job.