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In a nutshell
The Certificate IV in Business (BSB40215) course offered by Upskilled will give you a thorough understanding of key business competencies, particularly for clerical, administrative and business support roles.
Studying this business course, you will gain the skills to manage administrative matters, make informed decisions and oversee the running of an office.
What you’ll need
There are no formal prerequisites for this qualification.
Subject summary
In this business course, the units of competency you may study include:
- BSBWHS401 – Implement and monitor WHS policies, procedures and programs to meet legislative requirements
- BSBCUS402 – Address customer needs
- BSBLDR403 – Lead team effectiveness
- BSBREL402 – Build client relationships and business networks
- BSBWOR501 – Manage personal work priorities and professional development
- BSBREL401 – Establish networks
- BSBLED401 – Develop teams and individuals
- BSBRSK401 – Identify risk and apply risk management processes
- BSBMGT402 – Implement operational plan
- BSBCUS401 – Coordinate implementation of customer service strategies
Upskilled may make changes to this course from time to time to reflect changes introduced to the relevant Training Package or meet other regulatory requirements.
Why Upskilled?
Upskilled is a leading Registered Training Organisation (RTO) that delivers innovative, effective and efficient vocational education, training and short courses for working professionals, job seekers and school leavers. As one of the largest RTOs in Australia, Upskilled partners with businesses and career-minded individuals to achieve amazing outcomes. Choose from over 100 qualifications across more than 20 disciplines and start chasing your dream career today. With Upskilled, you're qualifying for tomorrow!
As a student of Upskilled you will have access to continued support, advice and guidance from your online trainer via phone or email. Your trainer will give you valuable feedback on your assessments and help you with your course material. Additional support with your study is also available during out-of-work hours via phone or Skype.
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