What course do I need to do to become a Help Desk Assistant?
Diploma of Applied Information TechnologyLa Trobe University Online (Delivered by Didasko)Study mode: Online Location: Anywhere Course Fee: Varies
With a Diploma of Applied Information Technology, you can gain the skills and knowledge you need for entry-level positions in the IT industry with just one year of full-time study.
Certificate IV in Information Technology (Networking)Australian Institute of ICTStudy mode: Online Location: Anywhere Course Fee: Varies
If you want to develop in-demand skills such as networking and cybersecurity, suitable for a wide range of roles in IT, then the Certificate IV in Information Technology (ICT40120) from AIICT could be the ideal starting point.