Accredited courses from leading Australian universities, TAFEs and colleges

StudySelect branding logo with stylized graduation cap

Select Industry

Courses by Study Type

Providers

Career Advice

​
career-vectorExplore training and pathways to become a Virtual Assistant

How to Become a Virtual Assistant in Australia: careers in Administration

Career outcome icon – Virtual Assistant
Sorry, we don't have any courses leading to a career as a Virtual Assistant for you at the moment. Please try searching again.

Definition of a Virtual Assistant

The career of a Virtual Assistant is an exciting and dynamic opportunity for individuals seeking flexibility and variety in their professional lives. Virtual Assistants provide essential administrative support to businesses and entrepreneurs from a remote location, allowing them to focus on their core activities. This role is particularly appealing to those who thrive in a digital environment and enjoy the challenge of managing multiple tasks efficiently.

In this role, Virtual Assistants take on a diverse range of responsibilities that can vary significantly depending on the needs of their clients. Common tasks include managing emails, scheduling appointments, conducting research, and handling social media accounts. They may also assist with bookkeeping, data entry, and customer service, making them invaluable assets to any team. The ability to adapt to different industries and client requirements is a key strength of successful Virtual Assistants, as it allows them to provide tailored support that enhances productivity.

One of the most rewarding aspects of being a Virtual Assistant is the opportunity for continuous learning and professional growth. As technology evolves, so too do the tools and skills required to excel in this field. Virtual Assistants often find themselves at the forefront of digital innovation, utilising the latest software and applications to streamline processes and improve efficiency. This not only enhances their skill set but also positions them as knowledgeable professionals in a rapidly changing job market.

Ultimately, a career as a Virtual Assistant offers a unique blend of independence and collaboration. With the ability to work from anywhere, individuals can create a work-life balance that suits their personal and professional aspirations. As businesses increasingly recognise the value of remote support, the demand for skilled Virtual Assistants continues to grow, making this an opportune time to embark on this fulfilling career path.

On this Page

What Will I Do

What Skills Do I Need

Career Snapshot

Resources

What does a Virtual Assistant do?

A Virtual Assistant plays a crucial role in supporting businesses and entrepreneurs by managing a variety of administrative tasks remotely. This role has gained significant traction in recent years, as more professionals seek flexible work arrangements and businesses look to streamline operations. A Virtual Assistant’s day-to-day responsibilities can vary widely, encompassing everything from scheduling appointments to managing social media accounts, all aimed at enhancing productivity and efficiency.

  • Calendar Management – Organising and scheduling appointments, meetings, and events to ensure efficient time management.
  • Email Management – Handling incoming emails, responding to inquiries, and filtering important messages for the client.
  • Data Entry – Inputting and maintaining data in various systems, ensuring accuracy and accessibility of information.
  • Social Media Management – Creating, scheduling, and monitoring posts across various social media platforms to enhance online presence.
  • Customer Support – Responding to client queries and providing assistance via email, chat, or phone to ensure customer satisfaction.
  • Research – Conducting online research to gather information on various topics, products, or services as requested by the client.
  • Document Preparation – Creating and formatting documents, presentations, and reports to support business operations.
  • Bookkeeping – Managing basic financial tasks such as invoicing, expense tracking, and maintaining financial records.
  • Project Management – Assisting in the planning, execution, and monitoring of projects to ensure timely completion.
  • Website Maintenance – Updating website content and ensuring that all information is current and relevant.

What skills do I need to be a Virtual Assistant?

A career as a Virtual Assistant requires a diverse set of skills that cater to the dynamic needs of clients in a digital environment. Proficiency in various software applications, particularly Microsoft Office, is essential, as it enables effective management of tasks such as scheduling, data entry, and communication. Additionally, strong organisational skills are crucial for prioritising tasks and managing multiple projects simultaneously. Excellent written and verbal communication abilities are also necessary, as Virtual Assistants often serve as the primary point of contact between clients and their customers or stakeholders.

Moreover, a successful Virtual Assistant should possess a keen understanding of digital tools and platforms, including project management software and social media applications, to enhance productivity and engagement. Adaptability and problem-solving skills are vital, allowing them to navigate challenges and provide innovative solutions. As the demand for Virtual Assistants continues to grow, those who invest in developing these skills will find themselves well-positioned for success in this evolving field.

Skills/attributes

  • Strong organisational skills
  • Excellent communication abilities
  • Proficiency in digital tools and software
  • Time management expertise
  • Attention to detail
  • Problem-solving skills
  • Ability to work independently
  • Adaptability and flexibility
  • Basic accounting and bookkeeping knowledge
  • Customer service orientation
  • Research skills
  • Social media management experience
  • Project management capabilities
  • Confidentiality and discretion
  • Basic graphic design skills (optional)

Does this sound like you?

Career Snapshot for a Virtual Assistant

The role of a Virtual Assistant has gained significant traction in recent years, reflecting the increasing demand for flexible work arrangements and digital skills in the Australian workforce. This career offers a unique blend of administrative support and technological proficiency, making it an appealing option for many professionals.

  • Average Age: Typically ranges from 25 to 45 years.
  • Gender Distribution: Predominantly female, though the field is becoming more diverse.
  • Hours per Week: Generally around 20 to 40 hours, with many working part-time or on a freelance basis.
  • Average Pay: Approximately AU$30.08 per hour, with some skilled individuals earning up to AU$34.18 per hour.
  • Unemployment Rate: Relatively low, as demand for virtual assistance continues to grow.
  • Employment Numbers: Thousands of individuals are currently employed as Virtual Assistants across Australia.
  • Projected Growth: The sector is expected to expand significantly, driven by the increasing reliance on remote work and digital services.

This career path not only offers flexibility and the potential for a balanced work-life dynamic but also presents opportunities for professional development in a rapidly evolving digital landscape.

Administration Career resources

NATIONAL

QLD

VIC

WA

SA

NT

ACT

TAS

StudySelect makes every effort to ensure the information we provide is correct at the time of publication. We welcome your input to help keep our career profiles as accurate and up to date as possible. All queries and feedback will be taken into consideration as we conduct periodic reviews of our content. Add your voice to the conversation!