Accredited courses from leading Australian universities, TAFEs and colleges
Certificate IV in Information Technology (Systems Administration Support)
ICT40120
About the Course
Career Outcome
Fees
About the Course
The ICT40120 Certificate IV in Information Technology (Systems Administration Support) offered by Academy IT is designed to equip students with the essential skills and knowledge required for a successful career in IT systems administration. This comprehensive course covers a range of key learning areas, including the identification and application of emerging technologies, customer support management, and the design and implementation of network operating systems. Students will also gain hands-on experience in connecting and configuring hardware, managing cyber security incidents, and developing service level agreements, ensuring they are well-prepared for the demands of the industry.
With a flexible study mode available in both in-person and online formats, learners can choose a pathway that best suits their lifestyle. The course is structured to provide practical, industry-relevant training, drawing on Academy IT’s extensive experience in vendor-based education since 2007. Graduates will emerge with a solid foundation in IT systems administration, ready to pursue various roles such as systems administrator, service desk specialist, or information systems security officer. Enquire to learn more about how this qualification can help secure a future in the ever-evolving field of information technology.
To be eligible to study this course, applicants must meet the following entry requirements:
- Students must be 18 years of age or older and have completed a relevant Certificate III in an ICT or related qualification and/or,
- Have six months industry experience and/or,
- Applicants without relevant formal qualifications or experience may be requested to undertake a pre-assessment of industry knowledge and skills prior to enrolment.
In this Certificate IV in Information Technology (Systems Administration Support) course, the subjects students may study include:
- ICTICT443 – Work collaboratively in the ICT industry
- ICTSAS432 – Identify and resolve client ICT problems
- ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments
- BSBCRT404 – Apply advanced critical thinking to work processes
- ICTICT426 – Identify and evaluate emerging technologies and practices
- ICTPRG302 – Apply introductory programming techniques
- BSBXCS404 – Contribute to cyber security risk management
- ICTSAS442 – Provide first-level remote help desk support
- ICTCYS402 – Identify and confirm cyber security incidents
- ICTCYS406 – Respond to cyber security incidents
- ICTSAS443 – Support operating system users and troubleshoot applications
- ICTSAS446 – Fault find and troubleshoot ICT equipment, hardware and software problems
- ICTICT445 – Connect and configure devices and hardware components
- ICTSAS441 – Support ICT system software
- ICTICT446 – Apply ICT service management principles
- ICTNWK427 – Configure desktop environments
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