Accredited courses from leading Australian universities, TAFEs and colleges
Service Design: Elevate
About the Course
Career Outcome
Fees
About the Course
Service Design: Elevate, offered by Academy Xi, is a comprehensive course designed to empower individuals with the skills and knowledge necessary to excel in the field of service design. Participants will explore key concepts such as user-centred design, service blueprinting, and prototyping, enabling them to create innovative solutions that enhance customer experiences. The course emphasises practical application, allowing learners to engage in real-world projects that foster collaboration and creativity.
Throughout the course, students will delve into the principles of design thinking and learn how to apply these methodologies to various service contexts. They will gain insights into the importance of stakeholder engagement and the role of empathy in understanding user needs. By the end of the course, participants will be equipped with a robust toolkit to elevate their service design capabilities, making them valuable assets in any organisation.
With a focus on fostering a supportive learning environment, Service Design: Elevate encourages participants to share ideas and collaborate with peers, enhancing their professional network. This course is ideal for those looking to advance their careers in service design and create impactful experiences for users. Enquire to learn more.
What you’ll need
What you’ll need
There are no formal prerequisites for this course, anyone can enrol.
Subject summary
Subject summary
While completing this Service Design: Elevate course from Academy Xi, you will cover the following modules:
- Module 1 – Intro to Service Design
- Module 2 – Design brief and project scoping
- Module 3 – Planning and conducting research
- Module 4 – Making sense of data
- Module 5 – Creating a service blueprint
- Module 6 – Ideation, aligning & envisioning
- Module 7 – Prototyping
- Module 8 – Testing and experimentation
- Module 9 – Roadmapping the future
- Module 10 – Selling it
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