Accredited courses from leading Australian universities, TAFEs and colleges

StudySelect branding logo with stylized graduation cap

Select Industry

Courses by Study Type

Providers

Career Advice

​

Certificate IV in Business (Business Operations)

BSB40120

coursedetail-icons
Location
Online
coursedetail-icons
Study Mode
Online
coursedetail-icons
Awarded by
Global Training Institute (RTO: 31192)
coursedetail-icons
Qualification
Certificate IV
coursedetail-icons
Course Fee
Price may vary
coursedetail-icons
Duration
6-12 months
coursedetail-icons
Start Date
Start Anytime
coursedetail-icons
Payment Options
Payment plan, Upfront payment

About the Course

Career Outcome

Fees

About the Course

The BSB40120 Certificate IV in Business (Business Operations) offered by Global Training Institute is designed to equip individuals with essential skills and knowledge for advancing their careers in various sectors, including customer service, administration, and marketing. This course comprises 12 units that cover critical areas such as implementing customer service strategies, applying business risk management processes, and promoting products and services. Participants will also learn to utilise digital technologies for collaboration and develop personal work priorities, ensuring they are well-prepared for the demands of modern workplaces.

With a flexible online delivery mode, students can study at their own pace, balancing their educational pursuits with personal and professional commitments. The course is particularly suitable for young people, those re-entering the workforce, or individuals looking to update their skills without prior formal qualifications. Upon completion, graduates will receive a nationally recognised qualification, enhancing their employability and opening doors to membership in professional associations. Enquire to learn more about how this qualification can transform your career trajectory.

To be eligible to study this course, applicants must meet the following entry requirements:

  • Age: 21 Years or over; or
  • If under 21 (must be over 18), have a Certificate III + 2 years relevant work experience; or
  • If under 21 (must be over 18), have proof of high level of skills that may lead to an interview for possible enrolment;
  • Proof of completing Year 12/Senior Certificate; or
  • Certificate III + 2 years relevant work experience; or
  • Pass a GTI Language, Literacy and Numeracy test;
  • Access to the internet and a computer to access materials online;
  • Motivation and good reason to complete qualification.

In the Certificate IV in Business (Business Operations) course, the subjects that may be studied include:

  • BSBOPS404 – Implement customer service strategies
  • BSBOPS403 – Apply business risk management processes
  • BSBSTR402 – Implement continuous improvement
  • BSBMKG434 – Promote products and services
  • BSBCRT411 – Apply critical thinking to work practices
  • BSBTEC404 – Use digital technologies to collaborate in a work environment
  • BSBTWK401 – Build and maintain business relationships
  • BSBWHS411 – Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 – Write complex documents
  • BSBXCM401 – Apply communication strategies in the workplace
  • BSBPEF402 – Develop personal work priorities
  • BSBPEF401 – Manage personal health and wellbeing

Why Global Training Institute?

Global Training Institute is a distinguished Registered Training Organisation (RTO No 31192) with over 19 years of experience in delivering high-quality vocational education across Australia. They offer a range of qualifications, including Certificate IV, Diploma, and Advanced Diploma programs, designed to empower individuals to advance their careers and achieve their professional goals. With a strong focus on practical, work-based assessments, students can leverage their existing workplace experience to gain recognised qualifications that enhance their employability.

At Global Training Institute, the commitment to student success is evident through their supportive learning environment. Each student is paired with expert trainers who provide personalised guidance, ensuring that the learning experience is tailored to individual needs. The institute also offers flexible online training options, making it easier for busy professionals to balance their studies with personal and work commitments. With a 30-day money-back guarantee, students can embark on their educational journey with confidence, knowing that their career aspirations are in capable hands.

Global Training Institute is a Registered Training Organisation (RTO: 31192)