In a nutshell
Please note – this course is available to Western Australian residents only.
If you possess great empathy skills and are passionate about your community and well-being of others, then this nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training could be the right step for you.
This qualification is designed for entry level community service workers and will equip you with all the necessary skills and knowledge required to commence a rewarding career based on supporting individuals through the provision of person-centred community services. Through this course you will learn essential skills such as how to respond to client needs and provide individualised support, how to work and communicate in health and community services, how to recognise and respond to crisis situations and how to facilitate the interests and rights of clients.
Aside from fully enabling you to work in entry-level community service jobs, this course is also a great gateway for further education that would allow you to work in more specialised services such as disability care or aged care.
Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and discount is available for eligible students. Enquire now to find out if you qualify.
What you’ll need
There are no formal academic entry requirements for this course.
Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
While completing the Certificate III in Community Services (CHC32015) from Industry Skills Training, you may study subject from the following list (12 units total):
- CHCCCS016 - Respond to client needs
- CHCCOM005 - Communicate and work in health or community services
- CHCDIV001 - Work with diverse people
- LTWHS002 - Follow safe work practices for direct client care
- HLTWHS006 - Manage personal stressors in the work environment
- CHCADV001 - Facilitate the interests and rights of clients
- BSBITU211 - Produce digital text documents
- CHCCCS019 - Recognise and respond to crisis situations
- CHCCDE003 - Work within a community development framework
- CHCCOM001 - Provide first point of contact
- CHCCCS015 - Provide individualised support
- CHCPRP001 - Develop and maintain networks and collaborative partnerships
Why Industry Skills Training?
Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.
Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.
Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)
IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.
They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.