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Certificate II in Workplace Skills

BSB20120

Location

Online, VIC

Study Mode

On Campus, Online

Awarded by

Macedon Ranges Education (RTO: 46155)

Qualification

Certificate II

Course Fee

Price may vary

Duration

12 months

Start Date

Start dates below

Payment Options

Payment plan, Upfront payment

About the Course

Career Outcome

Fees

About the Course

The BSB20120 Certificate II in Workplace Skills, offered by Macedon Ranges Education, is designed to equip individuals with essential skills for the modern workplace. This course covers a range of key learning areas, including effective communication, teamwork, and problem-solving, all of which are vital for success in various professional environments. Participants will engage in practical activities that enhance their understanding of workplace dynamics and develop their ability to contribute positively to their teams.

Throughout the course, learners will explore foundational concepts such as workplace health and safety, customer service, and organisational skills. By focusing on real-world applications, the BSB20120 Certificate II in Workplace Skills prepares students to navigate the complexities of the workplace with confidence. This qualification not only fosters personal growth but also enhances employability, making it a valuable asset for those looking to advance their careers.

With a supportive learning environment, Macedon Ranges Education encourages participants to collaborate and share experiences, enriching the educational journey. This course is ideal for individuals seeking to build a strong foundation in workplace skills, paving the way for future professional development. Enquire to learn more.

What you’ll need

There are no pre-requisites required for entry. However, we do recommend that all prospective students applying for entry to this course:

Are over 18 years of age at the time of commencement.
Have successfully completed year 10 or equivalent.
Have computer/technical skills.
Have Microsoft Office (or freeware equivalent) installed on their computer.
Have access to a reliable high-quality internet connection.
Have adequate literacy/numeracy skills.

Subject summary

In this BSB20120 Certificate II in Workplace Skills course, the subjects that may be studied include:

Core Units

BSBCMM211 – Apply communication skills
BSBOPS201 – Work effectively in business environments
BSBPEF202 – Plan and apply time management
BSBSUS211 – Participate in sustainable work practices
BSBWHS211 – Contribute to the health and safety of self and others

Elective Units

BSBOPS202 – Engage with customers
BSBOPS203 – Deliver a service to customers
BSBTWK201 – Work effectively with others
BSBCRT201 – Develop and apply thinking and problem-solving skills
BSBDAT201 – Collect and record data

Why Macedon Ranges Education?

Macedon Ranges Education is dedicated to providing high-quality educational opportunities that empower individuals to achieve their professional goals. With a focus on fostering a supportive learning environment, this provider offers a range of courses designed to meet the diverse needs of students. Their commitment to innovation ensures that learners are equipped with the latest knowledge and skills relevant to today’s dynamic job market.

At Macedon Ranges Education, the emphasis is on creating pathways for personal and professional growth. The courses are tailored to accommodate the busy lives of students, making it easier for them to balance their education with other responsibilities. This approach not only enhances the learning experience but also encourages lifelong learning, enabling individuals to thrive in their careers.

Get a free course guide

Complete the form and we’ll email you a free PDF course brochure.

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

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