In a nutshell
If you are compassionate, like helping others around you and have a strong sense of community participation, then you might enjoy building a rewarding career in community services. This CHC30215 Certificate III in Community Services from Open Colleges is a course designed to give you all the required skills and knowledge that are required to perform competently and confidently in any position focused on supporting vulnerable and at-risk individuals and groups within the community.
By studying this course you will learn essential skills such as how to communicate and work in health or community services, provide individualised support, support clients’ independence and well-being, facilitate the interests and rights of clients and follow safe work practices for direct client care, that will ensure that you can effectively contribute to community services teams in any government, not-for-profit or private individual care organisation.
This online course from Open Colleges is fully flexible and designed to fit in your your lifestyle and work commitments, so start studying today to access a multitude of rewarding career paths in community care.
What you’ll need
There are no mandated education entry requirements for this qualification, and there are no mandatory Open Colleges entry requirements.
It is recommended that students:
- Have language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and communicate effectively through email. These skills are equivalent to those that would be required to successfully complete year 12.
- Access to a modern computer with high speed internet.
- Basic computing skills including the ability to make a short video
Subject summary
While completing the CHC30215 Certificate III in Community Services qualification from Open Colleges, you may study the following subjects:
- CHCCOM005 - Communicate and work in health or community services
- CHCCDE003 - Work within a community development framework
- HLTWHS002 - Follow safe work practices for direct client care
- BSBINM301 - Organise workplace information
- HLTWHS006 - Manage personal stressors in the work environment
- CHCCOM001 - Provide first point of contact
- CHCDIV001 - Work with diverse people
- CHCCCS016 - Respond to client needs
- CHCCCS015 - Provide individualised support
- CHCCCS023 - Support independence and well-being
- CHCADV001 - Facilitate the interests and rights of clients
- CHCPRP003 - Reflect on and improve own professional practice
Why Open Colleges?

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Open Colleges has been helping Australians realise their potential for over 125 years, and they're now one of Australia's leaders in online education. In the last decade alone, they've helped over 450,000 students gain the skills to launch, change or take the next step in their careers.
The common misconception is that studying online means that you’re studying alone, but at Open Colleges, they take great pride in the superior support provided to their students. They make it easy for you to get support when you need it with their student support team available Monday to Friday via email, phone and Live Chat and on the weekends, via Live Chat (when available). They’re here, in tandem with trainers and assessors, to make sure you’re supported the whole way through your course, from the time you enrol right through to your graduation.