Accredited courses from leading Australian universities, TAFEs and colleges

header-logo

Select Industry

Courses by Study Type

Career Advice


Diploma of Community Services

CHC52021

coursedetail-icons
Location
Online
coursedetail-icons
Study Mode
Online

coursedetail-icons
Awarded by
Skills Generation (RTO: 41008)
coursedetail-icons
Qualification
Diploma

coursedetail-icons
Course Fee
Price may vary
coursedetail-icons
Duration
13 months - 2 years

coursedetail-icons
Start Date
Start Anytime
coursedetail-icons
Payment Options
Payment plan, QLD Higher Level Skills Funding, Upfront payment, VET Student Loans (VSL)

About the Course

Career Outcome

Fees


About the Course

The CHC52021 Diploma of Community Services offered by Skills Generation is designed for individuals seeking to advance their careers in the community services sector. This qualification equips learners with the essential skills and knowledge required to manage and coordinate person-centred services for individuals, groups, and communities. Participants will develop expertise in areas such as case management, crisis response, and legal compliance, enabling them to effectively support and advocate for those in need. The course is particularly beneficial for those already working in supervisory roles within the community services field, providing a pathway to leadership positions.

Throughout the course, students will engage in a comprehensive curriculum that includes both core and elective units, allowing for a tailored learning experience. Key learning areas encompass the development and implementation of service programs, recognition and response to domestic violence, and the facilitation of workplace support processes. With a strong emphasis on practical application, learners are required to complete a minimum of 200 hours of work placement, ensuring they gain valuable hands-on experience in a community services environment. This qualification not only enhances professional capabilities but also opens doors to a variety of career opportunities in a sector projected to experience significant growth in the coming years.

Skills Generation prides itself on providing a supportive and collaborative learning environment, led by experienced trainers who are dedicated to student success. The course is structured to accommodate various learning styles, with flexible online options and access to a comprehensive Learning Management System. Graduates of the CHC52021 Diploma of Community Services will emerge as competent professionals ready to make a meaningful impact in their communities. Enquire to learn more.

Please note: A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace. Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your
work role prior to commencing the course to see if your workplace can be used to demonstrate the required competencies and satisfy work placement hours. Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation.

Start Dates
Monthly intakes for students accessing a VET Student Loan. Enquire now for upcoming commencement dates.
Students receiving government funding, paying upfront or via payment plans can start at any time.

There are no specific entry requirements for this qualification, however it is expected that students have access to a computer with word processing, email, Zoom/other, PDF reader capabilities and an internet connection.

Students must also have sufficient technological skills to be successful in an online learning
environment.

Learners choosing the Case Management specialisation should be working or have
worked in Community and/or Health Services.

To be eligible to access a VET Student Loan, students must demonstrate academic suitability by providing evidence of:

  • Australian Year 12 Certificate of Education; or
  • International Baccalaureate Diploma Programme (IB) diploma; or
  • Successful completion of an Australian Qualifications Framework Certificate IV or
    higher qualification (where the language of instruction is English), or at a level in a
    framework that preceded the AQF that is equivalent to level 4 or above in the AQF;
    or
  • Display competence at Exit Level 3 in the Australian Core Skills Framework in both
    reading and numeracy. Skills Generation assesses a prospective students academic
    competence using the Australian Government approved assessment tool ‘Basic Key
    Skills Builder’ (BKSB).

In this CHC52021 Diploma of Community Services course, students may choose to enrol in CHC52021 Diploma of Community Services or the specialisation CHC52021 Diploma of Community Services (Case Management), and may study the following subjects:

Core Units

  • CHCCCS004 – Assess co-existing needs
  • CHCCCS007 – Develop and implement service programs
  • CHCCCS019 – Recognise and respond to crisis situations
  • CHCCSM013 – Facilitate and review case management
  • CHCDEV005 – Analyse impacts of sociological factors on people in community work and services
  • CHCDFV001 – Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 – Work with diverse people
  • CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG003 – Manage legal and ethical compliance
  • CHCMGT005 – Facilitate workplace debriefing and support processes
  • CHCPRP003 – Reflect on and improve own professional practice
  • HLTWHS003 – Maintain work health and safety

Elective Units – no specialisation

  • CHCCCS009 – Facilitate responsible behaviour
  • CHCGRP002 – Plan and conduct group activities
  • CHCCSM009 – Facilitate goal-directed planning
  • CHCMHS001 – Work with people with mental health issues
  • CHCMHS007 – Work effectively in trauma informed care
  • CHCPRP001 – Develop and maintain networks and collaborative partnerships
  • CHCCCS016 – Respond to client needs
  • CHCPRT025 – Identify and report children and young people at risk

Elective Units – Case Management Specialisation

  • CHCCSM012 – Coordinate complex case requirements
  • CHCCSM014 – Provide case management supervision
  • CHCCSM009 – Facilitate goal-directed planning
  • CHCCSM010 – Implement case management practice
  • CHCMHS007 – Work effectively in trauma informed care
  • CHCPRP001 – Develop and maintain networks and collaborative partnerships
  • CHCCCS016 – Respond to client needs
  • CHCPRT025 – Identify and report children and young people at risk

200 hours of work placement is also required.

Why Skills Generation?

Based on Queensland’s Sunshine Coast and operating across Australia, Skills Generation Pty Ltd is a leading Registered Training Organisation (RTO) delivering high-quality training and assessment services since 2014.

Their mission is to provide world-class education that drives student success, equips individuals for emerging labor markets, and promotes lifelong learning, innovation, and entrepreneurship. Training programs are strategically aligned with labor market demands to increase employment opportunities for graduates and strengthen workforce capability and industry capacity.

Skills Generation offer a wide range of courses, from Certificate II to Graduate Diploma levels, available with government-funded or fee-for-service options. Flexible study modes, including face-to-face, online, and blended delivery, cater to a diversity of student needs.