Accredited courses from leading Australian universities, TAFEs and colleges
Diploma of Community Services
CHC52021
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(4.8) by 262 students
About the Course
Career Outcome
Fees
About the Course
The Diploma of Community Services (CHC52021) offered by South Sydney College is a nationally recognised qualification designed for individuals seeking a professional career in the community services sector. The course prepares learners to deliver, manage, and coordinate person-centred services that support individuals, families, and communities to improve wellbeing, safety, and social inclusion.
Throughout the course, students develop practical skills in areas such as case management, program coordination, legal and ethical compliance, and working effectively with diverse communities. The curriculum focuses on supporting individuals experiencing complex needs, including crisis situations, domestic and family violence, mental health challenges, and social disadvantage.
Learning is delivered through a combination of supported online study and a mandatory minimum of 200 hours of supervised work placement, allowing students to apply theory in real community services environments. This qualification supports entry into professional community services roles such as community services worker, case worker, or family support worker, and provides pathways to further study in community or social services management, subject to entry requirements. Enquire to learn more.
To enrol, applicants must:
- Be at least 16 years of age
- Have completed studies equivalent to Australian Year 12 or demonstrate relevant vocational or life experience
- Have sound language, literacy, and numeracy skills suitable for diploma-level study
- Have basic computer skills
South Sydney College (SSC) may require you to complete a Language, Literacy, Numeracy and Digital (LLND) skills evaluation. This helps SSC understand your learning needs and ensure you receive the right support to succeed in your course.
Eligibility
This course is available to domestic students only.
Resources Required
Students must provide or have access to:
- A laptop or computer with Microsoft Office (or equivalent) and internet access
- Ability to travel to placement locations
- Any placement-specific requirements (e.g. police checks, immunisations), at the student’s own cost
All learning materials, simulated environments, and resources are provided by South Sydney College.
In this Diploma of Community Services course, the subjects students may study include:
- CHCCCS004 – Assess co-existing needs
- CHCCCS007 – Develop and implement service programs
- CHCCCS019 – Recognise and respond to crisis situations
- CHCCSM013 – Facilitate and review case management
- CHCDEV005 – Analyse impacts of sociological factors on clients in community work and services
- CHCDFV001 – Recognise and respond appropriately to domestic and family violence
- CHCDIV001 – Work with diverse people
- CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 – Manage legal and ethical compliance
- CHCMGT005 – Facilitate workplace debriefing and support processes
- CHCPRP003 – Reflect on and improve own professional practice
- HLTWHS003 – Maintain work health and safety
- CHCCSL001 – Establish and confirm the counselling relationship
- CHCCSL003 – Facilitate the counselling relationship and process
- BSBPEF401 – Manage personal health and wellbeing
- CHCDIV003 – Manage and promote diversity
- CHCCOM003 – Develop workplace communication strategies
- CHCCCS009 – Facilitate responsible behaviour
- CHCDEV004 – Confirm development status
- CHCDIS017 – Facilitate community participation and social inclusion
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