Certificate IV in Information Technology (Systems Administration Support)

While there are no formal educational requirements for this course, we recommend that students should:

• Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 10;
• Have access to a modern computer with high-speed internet;
• Have access to a device with audio/video recording and playback capabilities;
• Have basic computing skills, including the ability to make and upload short videos.

While completing the ICT40120 Certificate IV in Information Technology (Systems Administration Support) qualification from Upskilled, you will cover the following subjects:

•     ICTICT426 – Identify and evaluate emerging technologies and practices 
•     ICTPRG302 – Apply introductory programming techniques 
•     ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments 
•     BSBXCS404 – Contribute to cyber security risk management 
•     ICTICT443 – Work collaboratively in the ICT industry 
•     ICTSAS432 – Identify and resolve client ICT problems 
•     BSBCRT404 – Apply advanced critical thinking to work processes 
•     ICTCLD301 – Evaluate characteristics of cloud computing solutions and services 
•     ICTICT445 – Connect and configure devices and hardware components 
•     ICTSAS436 – Evaluate ICT system status 
•     ICTSAS438 – Implement maintenance procedures 
•     ICTSAS441 – Support ICT system software 
•     ICTSAS442 – Provide first-level remote help desk support 
•     ICTSAS443 – Support operating system users and troubleshoot applications 
•     ICTICT435 – Create technical documentation 
•     BSBXCS303 – Securely manage personally identifiable information and workplace information 
•     ICTICT441 – Provide one-to-one instruction 
•     ICTCYS407 – Gather, analyse and interpret threat data 
•     BSBXCS302 – Identify and report online security threats 
•     ICTCLD401 – Configure cloud services