Counsellors provide a safe, confidential environment and offer support for people experiencing mental or emotional distress, helping them to identify, confront and work through their issues. Their efforts may concentrate on a particular emotional problem, such as anxiety, depression or bereavement, or on a more situational dilemma like a crisis, conflict or major life decision.
A Counsellor may specialise in specific disciplines, such as anger management, marriage counselling, career advice or rehabilitation, and can also assist clients by advising them of other resources and programs that are available.
The responsibility of a Counsellor is not to direct their clients towards a specific choice or action but to empower them to better utilise their existing skills and resources in order to overcome life’s challenges. Using conversational therapy and other techniques, a Counsellor enables people to examine various facets of their life, behaviours and relationships from a more objective position, allowing them to see things in a way they may not have considered before.