What does a human resources manager do?

Human resource managers have a multi-faceted role within the structure of a company. Tending to the needs of staff and employers alike, human resource managers ensure the wellbeing of staff and that the productivity targets employers expect are being achieved. This is done through the implementation of strategies and systems that promote a positive workplace with clear goals. Daily duties might include: involvement in the hiring process, scheduling and notifying staff of training, settling workplace conflicts, reviewing staff pay and organising counselling services. 


  • Organise counselling services 
  • Schedule and conduct training sessions
  • Mediate workplace conflict
  • Screen potential new employees
  • Conduct background checks on new employees

What skills do I need to be a human resources manager?

Human resource managers must have a personable touch. They must be able to juggle the professional demands of a company and perform their work with a friendly and approachable personality. Human resource managers must have superb communication skills, in order to conduct training or mediation sessions. HR managers must be able to both listen attentively and communicate clearly. The ability to show patience in a stressful environment is also highly valued.

  • Patient and conciliatory
  • Superb communication skills
  • A love of working with people
  • Brilliant mediating skills
  • Ability to multitask


A career in human resources lends itself to a number of exciting specialisations you could choose to follow. Taking into account your desired career outcomes and your personal interests, you can decide to work in a more specialised field that really appeals to you. 

Recruitment Consultant

Recruitment consultants specialise in the acquisition of new staff members into an organisation. Recruitment consultants devise strategies and tests focused towards ensuring that each and every available position is filled with the best possible candidate. Recruitment consultants ensure happy and productive workplaces by monitoring and assessing the abilities and personalities of potential candidates.

Training Officer

Within business organisations, training officers implement strategies to ensure that all staff are frequently brought up to date with advancements and changes in procedure, encouraging staff to develop new skills. Training officers create programmes that assist in the teaching of new information, adding to the productivity and social wellbeing of a workplace.

Work Health & Safety Officer

WHS officers ensure the safety of all staff within a company. WHS officers implement strategies and monitor environment and procedural factors that may result in injuries in the workplace. OH&S officers assess the potential chance of harm and devise preventative measures to ensure the ongoing safety of all workers.

Study pathways for human resources managers

There are several study pathways available to you if you are interested in a career in human resources. Choosing your specialisation will help you decide which paths of study are the most suitable for you needs. 

Getting Started

Take the first step in your human resources career with a recognised course

Skill Building

Work towards your career goals with targeted study options

Professional Development

Master tools, techniques and skills that will serve you well

Industry Recognition

Receiving an industry recognised qualification will assist you in applying for jobs within the competitive HR industry

Getting a job after graduation

Put your training to good use and get the best professional head start in your human resources career. Emphasise your personal strengths and achievements in your resume and target your cover letter to the job description listed.

Job Prospects and Salaries

There is expected to be some growth in employment opportunities forecasted over the next five years.