An Accommodation Support Worker delivers essential daily living support within residential care settings. These settings include group homes, supported independent living (SIL) facilities, and community housing. Workers enable clients to live on their own as much as possible and ensure their safety and well-being.
Core duties include assisting with personal care, meal preparation, medication management, and household tasks. Workers also advocate for clients’ rights and preferences. They work with health staff and social workers to create personalised care plans.
The role also involves admin tasks such as keeping accurate progress notes. Workers report changes in client health or behaviour to the relevant professionals. They also plan social activities that build connection and help clients join in community life.
The sector is expanding rapidly due to NDIS growth and Australia’s ageing population. Workers are employed under the SCHADS Award (Fair Work Commission). This award provides step-by-step pay rises based on training level and experience.
Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.