In a nutshell
Please note – this course is available to Western Australian residents only.
If you have a passion for contributing to your community by assisting people who need help, well developed communication skills and a strong sense of empathy, then this Certificate III in Individual Support (CHC33015) qualification from Industry Skills Training could be a great first step towards a rewarding career in individual care.
With an ageing population, the demand for skilled individual care staff is on the rise in Australia, and this course is specifically designed for people looking to excel in the fields such as caring for the aged, people living with disability and people requiring social support. By teaching you crucial skills in the field such as how to use communication to build relationships, how to communicate and work in health and community services, how to support clients’ independence and well-being, how to support people living with dementia and how to manage legal and ethical compliance, this course will equip you with all the tools you need to become an excellent performer in provision of individual-based services in a myriad of government, not-for-profit and private community care organisations.
Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and discount is available for eligible students. Enquire now to find out if you qualify.
What you’ll need
There are no formal academic entry requirements for this course.
Students will need to provide their Unique Student Identifier (USI) which we can assist with, photo identification and meet the language, literacy and numeracy requirements.
Subject summary
While completing the Certificate III in Individual Support (CHC33015) qualification from Industry Skills Training, you may study the following subjects:
Core units:
- HLTWHS002 - Follow Safe Work Practices for Direct Client Care
- HLTAAP001 - Recognise healthy body systems
- CHCCOM005 - Communicate and work in health or community services
- CHCLEG001 - Work legally and ethically
- CHCCCS023 - Support independence and well-being
- CHCDIV001 - Work with diverse people
- CHCCCS015 - Provide individualised support
Elective units:
- CHCCOM002 - Use communication to build relationships
- CHCLEG003 - Manage legal and ethical compliance
- CHCCCS011 - Meet personal support needs
- CHCAGE005 - Provide support to people living with dementia
- HLTAID003 - Provide first aid
- HLTINF001 - Comply with infection prevention and control policies and procedures
Why Industry Skills Training?

Industry Skills Training (IST) is a new and rapidly growing registered training organisation located in WA. It is a specialist registered training organisation (RTO) that has been delivering quality education by personnel that are highly skilled professionals with substantial knowledge through experience at the front line of the industry and education sectors. They deliver a growing scope of nationally recognised qualifications and training, and also provide pathways for those who are interested in furthering their studies.
Courses are available in the Business, Community Services, Warehousing & Logistics, Retail, and Construction sectors. All course material goes through thorough quality audits to ensure that you only receive the very best in training. Every student has access to their very own dedicated course mentor, who will be there to support you throughout your entire studies.
Industry Skills Training is a trading name for Australian College of Finance Pty Ltd which is a Registered Training Organisation (RTO 40486)
IST is continuously growing as a Registered Training Organisation, doing their best to provide our students with the best possible education we can by providing a flexible, easy to access way of learning with the support of their many trainers and support officers along the way.
They have a team full of young, vibrant and professional individuals with a strong dedication to putting you and all of your educational needs first. Their aim is to provide you with the skill set and support you need to help you achieve your goals.