Certificate III in Individual Support (Ageing) (VIC Only)
- Location
- Online
- Study Mode
- Online, Workplace
- Awarded by
- Swinburne Open Education (RTO: 3059)
- Qualification
- Certificate III
- Course Fee
- Price may vary
- Duration
- 12-18 months (self-paced)
- Start Date
- Enquire now for upcoming start dates
- Payment Options
- Fee For Service
About the Course
The CHC33021 Certificate III in Individual Support (Ageing), offered by Swinburne Open Education and awarded by Swinburne University of Technology, is a nationally recognised qualification designed for those seeking a meaningful career supporting older Australians. Delivered entirely online with a mandatory work placement component, the course is self-paced and can be completed in 12 to 18 months, making it well suited to those who wish to continue working or managing other commitments while they study. Please note that this course is currently available to Victorian residents only. Across 16 online modules, students develop a broad foundation of skills relevant to aged care and individual support settings. Core learning areas include providing person-centred and individualised support, promoting independence and wellbeing, understanding healthy body systems, communicating effectively within health and community services, working with diverse people, and applying legal and ethical frameworks. Elective units extend this knowledge into areas such as supporting people living with dementia, delivering care using a palliative approach, providing loss and grief support, and working effectively within the aged care sector. Assessments are varied and practical, incorporating short answer questions, case studies, video role plays, portfolios, and direct observation in the workplace or a simulated environment. A minimum of 127 hours of structured workplace learning and assessment is required to complete the CHC33021 Certificate III in Individual Support (Ageing), giving students the opportunity to apply their skills in a real-world care environment. Graduates are equipped to pursue roles across government, not-for-profit, and community organisations, working in areas such as in-home care, residential aged care, and broader individual support services. The course is delivered through a modern online platform accessible on any device, supported by trainer-led sessions and an active learning community. Enquire to learn more.
What can I do after?
Upon successful completion of this course you will receive a CHC33021 Certificate III in Individual Support (Ageing) from Swinburne Open Education. This nationally recognised qualification prepares graduates to work in Australia’s aged care and individual support sector. Graduates may pursue roles such as aged care worker, personal care assistant, home care worker, family support worker, or accommodation support worker. These roles are found across a range of settings, including government agencies, not-for-profit organisations, and community service providers. The course includes a mandatory minimum of 127 hours of structured workplace learning, giving graduates practical, hands-on experience before entering the workforce. The skills developed through this course — including person-centred care, communication, infection control, and safe work practices — are applicable across residential, community, and in-home care environments. Graduates who wish to broaden their scope of practice may consider further study, such as a Certificate III in Individual Support (Ageing and Disability) or a Certificate IV in Community Services. Please note this course is only available to students based in Victoria, Australia.
What are the fees?
Please enquire for further details.
Frequently Asked Questions
What you’ll need
To be eligible to study this course, applicants must meet the following entry requirements: Students must be 18 years of age or above. A reasonable level of physical fitness is required, as students must be able to perform practical workplace tasks within an individual support setting. This may include providing physical assistance to clients, supporting mobility, standing or moving for extended periods, and responding safely to workplace situations. This course is only available in Victoria, Australia. It is not available to international students or students based outside of Victoria.
Subject summary
Units of Competency This course contains 9 core units and 6 elective units of competency. Core Units CHCCCS031 – Provide individualised support CHCCCS038 – Facilitate the empowerment of people receiving support CHCCCS040 – Support independence and wellbeing CHCCCS041 – Recognise healthy body systems CHCCOM005 – Communicate and work in health or community services CHCDIV001 – Work with diverse people CHCLEG001 – Work legally and ethically HLTINF006 – Apply basic principles and practices of infection prevention and control HLTWHS002 – Follow safe work practices for direct client care Elective Units CHCAGE011 – Provide support to people living with dementia CHCAGE013 – Work effectively in aged care CHCCCS017 – Provide loss and grief support CHCCCS036 – Support relationships with carer and family CHCDIS011 – Contribute to ongoing skills development using a strengths-based approach CHCPAL003 – Deliver care services using a palliative approach
Why Swinburne Open Education?
Swinburne Open Education is an online education provider offering vocational qualifications across a range of in-demand industries. Their courses cover business, accounting and bookkeeping, HR management, project management, marketing, early childhood education, community services, animal care, graphic design, and technology. Qualifications are awarded by Swinburne University of Technology, giving students a credential backed by a recognised Australian university. All courses are delivered fully online and are designed to be studied on any device, including mobile phones and tablets. Swinburne Open Education builds their courses in partnership with Australian industry, so the content is shaped around real workforce needs. Students get access to an interactive learning platform with online forums, direct messaging with trainers, and prompt feedback on assignments. Support is a clear focus for Swinburne Open Education. Dedicated enrolment consultants help students plan their study path, and trainers are available to answer questions and provide feedback throughout each course. This makes their offering well suited to people at any stage — whether balancing study with work and family, or starting fresh in a new direction. Qualifications are delivered under Swinburne University of Technology’s Registered Training Organisation registration (RTO 3059).
