How to Become an IT Systems Administrator in Australia: careers in IT

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Master of Information and Communications Technology

The Master of Information and Communications Technology at the University of the Sunshine Coast equips students with essential skills in networking, software development, and data management. Through practical projects and a focus on emerging technologies, graduates are prepared for diverse careers in the evolving ICT landscape.

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2.25 years part-time (recommended)

Certificate IV in Information Technology Elective Focus Cloud Computing

The ICT40120 Certificate IV in Information Technology Elective Focus Cloud Computing provides learners with essential skills in cloud architecture, deployment, and security. This hands-on course prepares participants for real-world IT challenges, supporting their career advancement in the evolving tech landscape.

IT Systems Administrator

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IT Service Management Professional

The IT Service Management Professional course from Lumify Learn equips participants with essential skills in IT service management, covering key areas such as service strategy and continual service improvement. Through practical exercises and case studies, learners develop critical thinking and problem-solving abilities to enhance service delivery in their organisations.

ICT Operations Officer

ICT Support Technician

Graduate Certificate in Cybersecurity

The Graduate Certificate in Cybersecurity at La Trobe University equips participants with vital skills in risk management, security architecture, and incident response. Through practical projects and real-world scenarios, learners gain a comprehensive understanding of protecting information systems from cyber threats while navigating legal and ethical considerations.

Cyber Security Officer

ICT Support Technician

IT Administrator

ICT40120

Certificate IV in Information Technology (Programming)

The ICT40120 Certificate IV in Information Technology (Programming) equips learners with essential programming skills and hands-on experience in software development. This course prepares participants for diverse roles in the tech industry, fostering critical thinking and collaboration for effective teamwork.

Digital Media Programmer

Game Programmer

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ICT40120

Certificate IV in Information Technology

The ICT40120 Certificate IV in Information Technology equips individuals with essential skills in network security, software development, and systems administration. Through practical learning experiences, participants develop problem-solving abilities and proficiency in industry-standard tools, preparing them for diverse roles in the IT sector.

Cyber Security Officer

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IT Consultant

Definition of an IT Systems Administrator

The career of an IT Systems Administrator is both dynamic and rewarding, offering individuals the opportunity to play a crucial role in the management and maintenance of an organisation’s IT infrastructure. These professionals are responsible for ensuring that computer systems and networks operate efficiently and securely. They work behind the scenes to support the technology that drives business operations, making their role essential in today’s digital landscape.

IT Systems Administrators have a diverse range of responsibilities that include installing, configuring, and maintaining servers and networks. They are tasked with troubleshooting issues that arise, ensuring that systems are backed up and secure, and implementing updates and patches to software and hardware. Additionally, they prepare and maintain documentation related to system configurations and operational procedures, which is vital for maintaining system integrity and compliance with industry standards.

Common tasks for an IT Systems Administrator involve monitoring system performance, diagnosing and resolving technical problems, and providing support to users. They often collaborate with other IT professionals to design and implement new systems or enhancements to existing ones, ensuring that the technology aligns with the organisation’s goals. This role requires a proactive approach to identifying potential issues before they escalate, making it a position that not only demands technical expertise but also critical thinking and problem-solving skills.

As technology continues to evolve, the demand for skilled IT Systems Administrators remains strong. This career path offers numerous opportunities for professional growth and development, with many individuals advancing to senior roles or specialising in areas such as network security or cloud computing. For those passionate about technology and eager to contribute to an organisation’s success, a career as an IT Systems Administrator can be both fulfilling and impactful.

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What Will I Do

What Skills Do I Need

Career Snapshot

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What does an IT Systems Administrator do?

As an IT Systems Administrator, one plays a crucial role in maintaining the integrity and performance of an organisation’s IT infrastructure. This position involves a variety of tasks that ensure systems run smoothly, security is upheld, and users have the support they need. With a focus on both hardware and software, IT Systems Administrators are essential for troubleshooting issues, implementing upgrades, and planning for future network needs.

Troubleshooting and Support – Diagnosing, resolving, and repairing server-related hardware and software malfunctions, including workstations and communication infrastructure.
Documentation Management – Preparing and maintaining documentation, policies, and instructions, as well as recording operational procedures and system logs.
System Design and Monitoring – Ensuring that the design of computer sites allows all components to fit together and work properly, while monitoring and adjusting network performance.
Network Needs Assessment – Continually surveying the current computer site to determine future network needs and making recommendations for enhancements in server and network implementation.
Backup and Recovery – Performing operational establishment and preventive maintenance of backups and recovery procedures, enforcing security and integrity controls.
Software and Hardware Enhancements – Recommending and implementing software and hardware enhancements to improve system performance and reliability.
User Account Management – Assisting in the setup, maintenance, and deletion of user accounts as required.
Security Monitoring – Conducting regular systems and security monitoring to ensure compliance with security policies and procedures.

What skills do I need to be an IT Systems Administrator?

A career as an IT Systems Administrator requires a diverse set of skills that blend technical expertise with problem-solving abilities. Proficiency in operating systems, network management, and database administration is essential, as these professionals are responsible for the installation, configuration, and maintenance of an organisation’s IT infrastructure. Familiarity with various software applications, including virtualisation tools and security protocols, is also crucial. Additionally, strong analytical skills enable systems administrators to troubleshoot issues effectively, ensuring minimal downtime and optimal performance of systems.

Beyond technical skills, effective communication and documentation abilities are vital for IT Systems Administrators. They must prepare and maintain comprehensive documentation of systems and procedures, which aids in training and compliance. Furthermore, the ability to work collaboratively with other IT professionals and stakeholders is important, as systems administrators often liaise with various departments to understand their needs and implement appropriate solutions. Continuous learning and adaptability are also key traits, given the rapid evolution of technology and the need to stay updated with the latest advancements in the field.

Skills/attributes

Strong understanding of operating systems (Windows, Linux, Unix)
Proficiency in network management and administration
Experience with server hardware and software troubleshooting
Knowledge of database management systems
Ability to implement and maintain security protocols
Familiarity with backup and recovery procedures
Excellent problem-solving skills
Strong communication and interpersonal skills
Attention to detail and organisational skills
Ability to work independently and as part of a team
Adaptability to new technologies and systems
Experience with virtualisation technologies (e.g., VMware, Hyper-V)
Understanding of cloud services (e.g., AWS, Azure)
Ability to prepare and maintain documentation and operational procedures
Project management skills for system upgrades and implementations

Does this sound like you?

Career Snapshot for an IT Systems Administrator

The role of a Systems Administrator is crucial in maintaining the integrity and performance of an organisation’s IT infrastructure. This position typically involves planning, developing, installing, troubleshooting, and supporting operating systems and server hardware, software, and databases.

Average Age: 41 years
Gender Distribution: 18% female
Hours Worked: Average of 41 hours per week, with 90% working full-time
Average Salary: Approximately AU$77,088 per year
Unemployment Rate: Relatively low, with a stable demand for skilled professionals
Current Employment: About 14,700 individuals are employed as Systems Administrators in Australia
Projected Growth: Expected annual employment growth of around 2,100 positions

Systems Administrators are predominantly employed in sectors such as Professional, Scientific and Technical Services, Public Administration and Safety, and Education and Training. The role is essential for ensuring that all components of computer systems work together effectively, making it a vital part of any organisation’s operational success.

Source: Australian Bureau of Statistics (ABS), 2021 Census of Population and Housing.

IT Career resources

NATIONAL

QLD

VIC

- Network and Computer Systems Administrator – Meritize
- System administrator salary, skills, and career path – SANS Institute

ACS – The Professional Association for Australia’s ICT sector

- Systems Administrator – NT Gov jobs – Northern Territory Government

ACT

TAS

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