Diploma of Practice Management

Education
You will need to have completed year 12, or equivalent. Equivalency can be demonstrated by one of the following:

• A qualification at Certificate II level or higher OR
• 2 years of industry experience in a role that requires the use of written documentation and communication.

Minimum Age
You will need to be at least 16 years old. If you are under 18 your enrolment form will need to be signed by a parent or guardian.

Residency Status
You will need to be a permanent Australian resident or equivalent.

Computer Requirements

In order to complete the on-line part of the course you will need regular access to the following:

Computer:      Laptop or desktop computer with working speakers or headphone points

Internet:        High speed internet such as Broadband or ADSL, T1/T2, fibre optic

Windows :     Operating system – Windows 8 or above

Internet Browser: Google Chrome, Firefox or Microsoft Internet Explorer 11

MAC :            Operating system – OS X 10.14 Mojave or later

Software:       Flash, Adobe Reader, Microsoft Word (or Open Office which is free to download)

In this practice management course, the subjects you will study include:

• BSBWOR501 – Manage personal work priorities and professional development
• BSBCUS501 – Manage quality customer service
• BSBRSK501 – Manage risk
• BSBADM502 – Manage meetings
• BSBWOR502 – Lead and manage team effectiveness
• BSBHRM506 – Manage recruitment selection and induction processes
• BSBHRM501 – Manage human resource services
• BSBMGT502 – Manage people performance
• BSBFIM501 – Manage budgets and financial plans
• BSBMED301 – Interpret and apply medical terminology appropriately
• CHCDIV001 – Work with diverse people
• CHCLEG003 – Manage legal and ethical compliance
• HLTINF007 – Implement and monitor infection prevention and control standards, policies and procedures
• HLTADM004 – Manage health billing and accounting system
• HLTWHS004 – Manage work health and safety
• HLTINF006 – Apply basic principles and practices of infection prevention and control