Accredited courses from leading Australian universities, TAFEs and colleges
Certificate III in Retail
SIR30216
About the Course
Career Outcome
Fees
About the Course
The SIR30216 Certificate III in Retail offered by Open Colleges is designed to equip individuals with the essential skills and knowledge required to thrive in the dynamic retail environment. Additionally, Open Colleges’ Guaranteed Work Placement initiative makes finding required work placement easy.
This course covers a range of key learning areas, including customer service excellence, sales techniques, and effective communication strategies. Participants will gain insights into retail operations, inventory management, and the importance of teamwork, all of which are crucial for success in the retail sector.
Through a blend of theoretical knowledge and practical application, learners will develop the confidence to engage with customers, handle transactions, and contribute to a positive shopping experience. The course also emphasises the significance of understanding consumer behaviour and adapting to the ever-evolving retail landscape. With a focus on real-world scenarios, students will be well-prepared to meet the challenges of the retail industry.
Enquire to learn more about how the SIR30216 Certificate III in Retail can enhance career prospects and provide a solid foundation for those looking to advance in the retail field.
120 hours of work placement is required to complete this course – made easy with Open Colleges’ Guaranteed Work Placement initiative. In partnership with leading provider SkilTrak, Open Colleges organises your work placement for you while you focus on study, ensuring students gain real-world experience in their dream career – close to home.
Please note: This is a fee-for-service course, it is not government funded.
What you’ll need
What you’ll need
Entry requirements can differ depending on the course. Generally, you need to be at least 18 years old to enrol. If you are under 18, you will require permission from a parent or guardian. Students should also possess basic language, literacy, numeracy, and digital skills to read course materials comfortably, understand technical terms, and communicate effectively via email.
To learn more about the specific entry requirements for this course or if you need advice on whether this course is suitable for you please enquire now.
Please note: This course is not available to student visa holders.
Subject summary
Subject summary
While completing this course, you will cover the following essential areas:
SIRXWHS002 – Contribute to workplace health and safety
SIRXHWB001 – Maintain personal health and wellbeing
SIRXIND002 – Organise and maintain the store environment
CHCDIV001 – Work with diverse people
SIRXCOM002 – Work effectively in a team
SIRXIND001 – Work effectively in a service environment
SIRXPDK001 – Advise on products and services
BSBPUR301 – Purchase goods and services
SIRXCEG003 – Build customer relationships and loyalty
SIRXCEG001 – Engage the customer
SIRXSLS001 – Sell to the retail customer
SIRXCEG002 – Assist with customer difficulties
SIRXRSK001 – Identify and respond to security risks
120 hours of work placement is also required – made easy with Open Colleges’ Guaranteed Work Placement initiative. In partnership with leading provider SkilTrak, Open Colleges organises your work placement for you while you focus on study, ensuring students gain real-world experience in their dream career – close to home.
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