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Certificate III in Retail

SIR30216

Location

Online

Study Mode

Online

Awarded by

Open Colleges (RTO: 90796)

Qualification

Certificate III

Course Fee

Price may vary

Duration

Self-paced: maximum of 12 months

Start Date

Enquire now for upcoming start dates

Payment Options

Payment plan, Upfront payment

About the Course

Career Outcome

Fees

About the Course

The SIR30216 Certificate III in Retail offered by Open Colleges is designed to equip individuals with the essential skills and knowledge required to thrive in the dynamic retail environment. This course covers a range of key learning areas, including customer service excellence, sales techniques, and effective communication strategies. Participants will gain insights into retail operations, inventory management, and the importance of teamwork, all of which are crucial for success in the retail sector.

Through a blend of theoretical knowledge and practical application, learners will develop the confidence to engage with customers, handle transactions, and contribute to a positive shopping experience. The course also emphasises the significance of understanding consumer behaviour and adapting to the ever-evolving retail landscape. With a focus on real-world scenarios, students will be well-prepared to meet the challenges of the retail industry.

Enquire to learn more about how the SIR30216 Certificate III in Retail can enhance career prospects and provide a solid foundation for those looking to advance in the retail field.

What you’ll need

There are mandatory entry requirements for enrolling in this course.

It is recommended that students:

Are 18 years old (note students under 18 will need permission from a parent or guardian to enrol)
Have access to a modern computer with video / audio playback capabilities and high-speed internet
Have access to Microsoft Office or equivalent
Have basic computing skills, including ability to make a short video
Have access to a digital video recording device to save and upload video/image files to OpenSpace, e.g., mobile phone/smartphone.

Subject summary

While completing this course, you will cover the following essential areas:

Build customer relationships and loyalty
Engage the customer
Sell to the retail customer
Assist with customer difficulties
Organise and maintain the store environment
Work with diverse people
Work effectively in a team
Work effectively in a service environment
Advise on products and services
Purchase goods and services
Identify and respond to security risks
Contribute to workplace health and safety
Maintain personal health and wellbeing

Why Open Colleges?

Open Colleges has been a cornerstone of Australian education for over 125 years, establishing itself as a prominent provider of online learning. With a commitment to empowering individuals, they have successfully guided over 450,000 students in acquiring the skills necessary to launch or advance their careers. Their nationally recognised qualifications are crafted by vocational experts, ensuring that graduates are equipped with job-ready skills that are highly valued across various industries.

Emphasising flexibility, Open Colleges offers a learning platform that is accessible 24/7, allowing students to study at their own pace and on their own schedule. This innovative approach to education is designed to seamlessly integrate with the busy lives of learners, making it easier than ever to pursue professional development while balancing personal commitments. With Open Colleges, individuals can confidently take the next step in their career journey, knowing they have the support and resources needed to succeed.

Certificate III in Retail

About the Course

What you’ll need

What you’ll need

Subject summary

Subject summary

Why Open Colleges?

Why Open Colleges?

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