Diploma of Community Services (Case Management)

While there are no formal educational requirements for this course, we recommend that students should:

• Have the ability to read and write in English and display numeracy skills up to a minimum level of Year 12;
• Have access to a modern computer with high-speed internet;
• Have access to a device with audio/video recording and playback capabilities;
• Have basic computing skills, including the ability to make and upload short videos.

While completing the CHC52021 Diploma of Community Services (Case Management) qualification from Upskilled, you will cover the following subjects:

• CHCDIV001 – Work with diverse people 
• CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety 
• CHCLEG003 – Manage legal and ethical compliance 
• CHCCCS004 – Assess co-existing needs 
• CHCPRP003 – Reflect on and improve own professional practice 
• CHCCCS007 – Develop and implement service programs 
• CHCCCS019 – Recognise and respond to crisis situations 
• CHCDFV001 – Recognise and respond appropriately to domestic and family violence 
• CHCMGT005 – Facilitate workplace debriefing and support processes 
• CHCDEV005 – Analyse impacts of sociological factors on people in community work and services 
• CHCCSM013 – Facilitate and review case management 
• HLTWHS003 – Maintain work health and safety 
• CHCMHS013 – Implement trauma informed care 
• CHCMHS005 – Provide services to people with co-existing mental health and alcohol and other drugs issues 
• CHCPRT025 – Identify and report children and young people at risk 
• CHCCSM009 – Facilitate goal directed planning 
• HLTWHS006 – Manage personal stressors in the work environment 
• CHCCSM014 – Provide case management supervision 
• CHCCSM010 – Implement case management practice 
• CHCCSM012 – Coordinate complex case requirements