Accredited courses from leading Australian universities, TAFEs and colleges

StudySelect branding logo with stylized graduation cap

Select Industry

Courses by Study Type

Career Advice


career-vectorExplore training and pathways to become a Community Services Worker

How to Become a Community Services Worker in Australia: careers in Community Services

course-count4 Courses
Symbolic icon for Community Services Worker profession

Displaying 4 of 4 courses

FiltersClear all
filter-iconLocation
filter-iconIndustry

Show more...

filter-iconStudy Mode

Show more...

filter-iconPayment Options

Show more...

filter-iconQualification

Show more...

filter-iconCourse Provider

Show more...

Definition of a Community Services Worker

The role of a Community Services Worker is both rewarding and impactful, as these professionals play a crucial part in enhancing the well-being of individuals and communities. They are dedicated to facilitating community development initiatives and addressing various social issues, including health, housing, and employment. By working closely with diverse groups, Community Services Workers help to create inclusive environments where everyone can thrive, making a significant difference in the lives of those they serve.

Community Services Workers are responsible for assessing the needs of their communities and identifying available resources. They engage with community groups, welfare agencies, and government bodies to promote awareness of essential services and support systems. This collaborative approach not only fosters a sense of community but also empowers individuals to access the resources they need to improve their quality of life. Their work often involves conducting outreach programs, organising workshops, and providing direct support to individuals facing various challenges.

In their day-to-day tasks, Community Services Workers may conduct interviews and assessments to understand the specific needs of clients, develop tailored support plans, and facilitate access to services such as counselling, housing assistance, and employment training. They also play a vital role in advocating for social justice and equity, ensuring that the voices of underrepresented groups are heard and considered in community planning and decision-making processes. This advocacy work is essential in driving positive change and fostering a more equitable society.

Overall, a career as a Community Services Worker is not only about providing support but also about inspiring hope and resilience within communities. With a strong focus on collaboration and empowerment, these professionals are at the forefront of creating lasting change, making their work both meaningful and fulfilling. For those who are passionate about helping others and making a difference, this career path offers a unique opportunity to contribute to the greater good while developing valuable skills and experiences.

On this Page

What Will I Do

What Skills Do I Need

Career Snapshot

Resources

What does a Community Services Worker do?

Community Services Workers play a vital role in enhancing the well-being of individuals and communities. They are dedicated professionals who assess community needs, connect people with essential services, and advocate for social change. Their work encompasses a variety of tasks aimed at improving the quality of life for those they serve, making them integral to the fabric of society.

  • Assess community needs – Evaluate the requirements for health, welfare, housing, employment, and training services within the community.
  • Liaise with stakeholders – Collaborate with community groups, welfare agencies, government bodies, and private businesses to address community issues.
  • Promote community resources – Raise awareness about available community services and resources to ensure individuals can access necessary support.
  • Develop community programs – Design and implement initiatives that foster community development and address specific local needs.
  • Provide support and guidance – Offer assistance to individuals and families in navigating social services and accessing support systems.
  • Conduct outreach activities – Engage with community members to identify needs and promote available services.
  • Monitor and evaluate programs – Assess the effectiveness of community programs and make recommendations for improvements.
  • Advocate for social change – Work towards policy changes that benefit the community and address systemic issues affecting vulnerable populations.

What skills do I need to be a Community Services Worker?

A career as a Community Services Worker requires a diverse set of skills that are essential for effectively supporting individuals and communities. Strong interpersonal skills are paramount, as these professionals must build trusting relationships with clients from various backgrounds. Empathy and active listening are crucial for understanding the unique challenges faced by individuals, enabling workers to provide tailored support. Additionally, problem-solving abilities are vital for assessing community needs and developing appropriate interventions. Community Services Workers must also possess excellent communication skills to liaise with various stakeholders, including government agencies, non-profit organisations, and community groups.

Furthermore, organisational skills play a significant role in managing multiple cases and coordinating resources efficiently. Familiarity with community resources and services is essential, as it allows workers to connect clients with the necessary support systems. A commitment to ongoing professional development is also important, as the field of community services is constantly evolving. By cultivating these skills, aspiring Community Services Workers can make a meaningful impact in their communities, addressing issues related to health, welfare, and social inclusion.

Skills/attributes

  • Strong communication skills
  • Empathy and compassion
  • Problem-solving abilities
  • Organisational skills
  • Ability to work collaboratively with diverse groups
  • Knowledge of community resources and services
  • Understanding of social issues and challenges
  • Ability to assess community needs
  • Conflict resolution skills
  • Adaptability and flexibility
  • Strong interpersonal skills
  • Commitment to ethical practice
  • Ability to maintain confidentiality
  • Basic computer skills for documentation and reporting
  • Time management skills

Does this sound like you?


Career Snapshot for a Community Services Worker

The role of a Community Services Worker is vital in facilitating community development initiatives and addressing various social issues. This profession is predominantly female, with a significant portion of the workforce engaged in part-time roles. The average age of community workers is 45 years, reflecting a mature workforce dedicated to supporting their communities.

  • Average Age: 45 years
  • Gender Distribution: 80% female
  • Hours Worked: 40 hours per week (61% work full-time)
  • Employment: Approximately 28,400 people are employed as Community Workers
  • Projected Growth: Employment growth is anticipated, although specific annual growth rates are not provided
  • Unemployment Rate: The unemployment rate for this occupation is not specified

Community Workers play a crucial role in assessing community needs and liaising with various stakeholders to promote awareness of available resources. Their work spans across health care, social assistance, and public administration sectors, making them integral to the welfare of the community.

Source: ABS, 2021 Census of Population and Housing.


StudySelect makes every effort to ensure the information we provide is correct at the time of publication. We welcome your input to help keep our career profiles as accurate and up to date as possible. All queries and feedback will be taken into consideration as we conduct periodic reviews of our content. Add your voice to the conversation!