Accredited courses from leading Australian universities, TAFEs and colleges
Qualification Level
Accredited courses from leading Australian universities, TAFEs and colleges
A Records Officer designs and runs the systems that keep an organisation’s records in order. They make sure files are captured, sorted, stored, and removed in line with the law. This role spans government, health, finance, and business services.
Core duties include reviewing what records an organisation needs and building systems to manage them well. Records Officers create sorting and filing structures for both digital and paper files. They manage EDRMS tools such as Content Manager and show staff how to use them.
Records Officers decide who can access files and set the rules for handling private records. They work closely with legal, audit, and governance teams. This makes them key to keeping the organisation safe and compliant.
Demand for Records Officers is steady as data rules and privacy laws grow more strict. Entry roles often ask for a Certificate IV in business or information management. Senior roles may prefer a degree. Many employers also value RIMPA Global membership.
Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.
