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How to Become a Records Officer in Australia: careers in Administration

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Definition of a Records Officer

A Records Officer designs and runs the systems that keep an organisation’s records in order. They make sure files are captured, sorted, stored, and removed in line with the law. This role spans government, health, finance, and business services.

Core duties include reviewing what records an organisation needs and building systems to manage them well. Records Officers create sorting and filing structures for both digital and paper files. They manage EDRMS tools such as Content Manager and show staff how to use them.

Records Officers decide who can access files and set the rules for handling private records. They work closely with legal, audit, and governance teams. This makes them key to keeping the organisation safe and compliant.

Demand for Records Officers is steady as data rules and privacy laws grow more strict. Entry roles often ask for a Certificate IV in business or information management. Senior roles may prefer a degree. Many employers also value RIMPA Global membership.

About the author

Explore career guides by Laura Atkinson. Practical how-to-become advice on qualifications, skills, salary and job outlook across Australia.