How to Become an Operations Manager in Australia: careers in Sports Management

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BSB50420

Diploma of Leadership and Management

The BSB50420 Diploma of Leadership and Management from Open Colleges equips individuals with essential skills in leadership, team management, and strategic planning. Participants will engage in practical scenarios to enhance their decision-making and foster a collaborative work environment, preparing them for success in diverse organisational settings.

Business Development Manager

Business Manager

Bachelor of Applied Business (Management)

The Bachelor of Applied Business (Management) at Ducere Global Business School equips students with essential skills in strategic management, organisational behaviour, and project management. Through real-world case studies and practical projects, learners develop critical thinking and problem-solving abilities, preparing them for diverse roles in the business sector.

Business Administrator

Business Development Manager

Executive Officer

MBA (Innovation and Leadership)

The MBA (Innovation and Leadership) at Ducere Global Business School equips participants with essential skills in innovative thinking and effective leadership. Through practical projects and real-world case studies, students develop the confidence and creativity needed to navigate complex business challenges and drive organisational success.

Online

Varies

Online

Full time: 12 months. Part-time: 2 years

Career Outcomes

Account Executive

Business Consultant

Business Development Manager

The Fast-Track MBA

The Fast-Track MBA at the Australian Institute of Business equips individuals with essential business knowledge and leadership skills in a condensed format. Participants engage in practical learning experiences, enhancing their decision-making, communication, and ethical leadership abilities to navigate the complexities of the business world.

Chief Executive Officer (CEO)

Entrepreneur

General Manager

Finance for Non-Finance Managers

The Finance for Non-Finance Managers course equips professionals with essential financial skills, enabling them to understand financial statements, budgeting, and analysis. Through practical case studies, participants gain the confidence to make informed decisions that enhance their organisations’ financial performance.

Classroom, On Campus, Online

Business Administrator

Finance Officer

BSB50120

Diploma of Business (Operations)

With the Diploma of Business (Operations) (BSB50120) from College for Adult Learning, you’ll strengthen your ability to manage essential business operations, preparing you to move from administrative or technical roles to a leadership role in any business.

Online

Varies

Online

Part-time: 16-18 months, Full-time: 14 months, Maximum: 24 months

Career Outcomes

Business Operations Manager

General Manager

Office Manager

Definition of an Operations Manager

The role of an Operations Manager is pivotal in ensuring that an organisation runs smoothly and efficiently. These professionals are responsible for overseeing the production of goods and services, managing various departments such as purchasing, warehousing, and manufacturing. They play a crucial role in aligning the operational processes with the company’s strategic goals, ensuring that products meet or exceed customer expectations while optimising resources and maximising profitability.

Operations Managers are tasked with a diverse range of responsibilities that include planning and implementing policies, setting objectives, and directing daily operations. They assess changing situations and respond proactively, issuing directives to subordinate staff to maintain operational efficiency. This role often involves consulting with departmental heads on matters such as finance, human resources, and sales, ensuring that all areas of the organisation are aligned and working towards common goals.

In addition to strategic oversight, Operations Managers are also involved in budget management, preparing reports, and presenting forecasts to governing bodies. They are responsible for selecting and managing senior staff, fostering a collaborative environment that encourages innovation and continuous improvement. This dynamic role not only requires strong leadership and communication skills but also a keen understanding of market trends and operational best practices.

With the increasing complexity of business operations, the demand for skilled Operations Managers continues to grow. This career offers a rewarding path for those who thrive in fast-paced environments and enjoy problem-solving. By embracing the challenges of this role, Operations Managers can significantly impact their organisations, driving success and fostering a culture of excellence.

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What Will I Do

What Skills Do I Need

Career Snapshot

Resources

What does an Operations Manager do?

Operations Managers play a crucial role in ensuring that an organisation’s operations run smoothly and efficiently. They are responsible for overseeing various departments, managing budgets, and implementing policies that align with the company’s goals. This position requires a blend of strategic planning, leadership, and problem-solving skills to adapt to changing circumstances and drive the organisation towards success.

Planning and Policy Development – Establishing standards and objectives for the organisation to ensure alignment with strategic goals.
Daily Operations Management – Providing direction and management to ensure that operations meet specific goals and maximise efficiency.
Situation Assessment – Evaluating changing circumstances and issuing directives to subordinate staff to respond effectively.
Consultation with Departments – Collaborating with departmental heads on operational methods, equipment needs, finance, sales, and human resources.
Funding Authorisation – Approving budgets for major policy implementation programs to support organisational objectives.
Representation – Acting as the organisation’s representative at official events, negotiations, and public forums.
Report Preparation – Overseeing the preparation of reports, budgets, and forecasts, and presenting them to governing bodies.
Staff Performance Management – Selecting and managing the performance of senior staff to ensure effective leadership within the organisation.
Cross-Departmental Oversight – Potentially managing functions such as accounting, sales, marketing, and human resources, depending on the organisation’s size.

What skills do I need to be an Operations Manager?

To excel as an Operations Manager, a diverse skill set is essential. Key competencies include strong leadership abilities, as they are responsible for guiding teams and ensuring that all departments work cohesively towards common goals. Effective communication skills are crucial for liaising with various stakeholders, from team members to upper management, and for conveying policies and objectives clearly. Additionally, analytical skills are vital for assessing operational performance, identifying areas for improvement, and implementing strategic changes that enhance efficiency and productivity.

Moreover, proficiency in project management is important, as Operations Managers often oversee multiple projects simultaneously, requiring the ability to prioritise tasks and manage resources effectively. Financial acumen is also necessary, as they are involved in budgeting and financial forecasting to ensure the organisation meets its financial objectives. Lastly, adaptability and problem-solving skills are critical, enabling them to respond swiftly to changing circumstances and challenges within the operational landscape.

Skills/attributes

Strong leadership skills
Excellent communication abilities
Strategic planning and organisational skills
Problem-solving and decision-making capabilities
Financial acumen and budget management
Project management expertise
Ability to analyse and improve processes
Team management and development skills
Adaptability to changing environments
Customer service orientation
Knowledge of industry regulations and compliance
Proficiency in relevant software and technology
Negotiation and conflict resolution skills
Time management and prioritisation abilities
Understanding of supply chain management

Does this sound like you?

Career Snapshot for an Operations Manager

The role of an Operations Manager is pivotal in ensuring the smooth functioning of an organisation’s operations. This position involves overseeing various departments, managing budgets, and ensuring that products and services meet customer expectations. The career is characterised by a blend of strategic planning and day-to-day management.

Average Age: 45 years
Gender Distribution: 30% female
Average Hours Worked: 47 hours per week
Average Salary: AU$89,774 per year
Unemployment Rate: Low, with a steady demand for skilled managers
Current Employment: Approximately 70,400 individuals are employed as Operations Managers
Projected Growth: An annual increase of about 1,100 positions is expected in this field

Operations Managers are essential across various industries, including healthcare, manufacturing, and professional services. Their role is increasingly important as organisations seek to improve efficiency and profitability in a competitive market.

Source: Australian Bureau of Statistics (ABS), Labour Force Survey, 2023.

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