Service Design Course (Part-Time)

Service design involves both the delivery and the experience of a service. This 10-week Service Design course from Academy Xi prepares students to understand, refine and create services, and deliver a thoughtful brand experience.

Studying part-time, you'll learn how to use essential service design methods, tools and techniques to create a new service experience, or improve an existing one. You'll also learn how to conduct industry research; create customer journeys, experience maps and service blueprints; and develop effective and powerful pitches and presentations.

Each week focuses on new techniques and tools that can be applied in existing positions or used to begin a new career. You will complete a portfolio project, gain real-world experience and emerge ready to apply service design principles across a range of industries and disciplines.

15459 Academy Xi Career FAQs
  • Awarded by

    Academy Xi

  • Qualification

    Short Course

  • Study mode

    On Campus

  • Payment options

    Payment planUpfront payment

  • Duration

    10 weeks

  • Start date

    Enquire now for start dates!

  • Location

    VIC | NSW