Accredited courses from leading Australian universities, TAFEs and colleges
Qualification Level
Accredited courses from leading Australian universities, TAFEs and colleges
A Clerk does clerical and admin work that is core to any well-run organisation. Clerks work across public admin, finance, health, construction, and education. They keep records accurate, manage correspondence, and support other staff.
Key tasks include sorting and filing, processing mail, transcribing data, proofreading, and writing routine reports. Clerks may also answer calls and serve customers at the front desk. These duties build a broad base of admin skill.
No formal licence is needed to work as a Clerk. Most employers prefer a Certificate III in Business (BSB30120). A Certificate IV in Business (BSB40120) suits higher-level roles. Both are offered at TAFE or an RTO. Some roles suit candidates with Year 12 and on-the-job training.
The role has strong future demand, with 306,000 people employed nationally (yourcareer.gov.au, 2025). Clerks who build skills in bookkeeping or data work can move into Office Manager, Program Administrator, or specialist admin roles.
Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.
