A Loan Officer assesses credit applications and manages the loan process for banks, credit unions, and other lenders. The role calls for strong number skills, a grasp of credit law, and the ability to build lasting client ties.
In practice, Loan Officers analyse income statements, credit reports, and asset records to check each applicant’s credit risk. They apply the lender’s policies within the rules set by ASIC and the National Consumer Credit Protection Act 2009.
Beyond the assessment stage, Loan Officers draft loan agreements, set repayment terms, and liaise with underwriters and bank teams. They manage the full loan lifecycle, from first contact through to settlement and account follow-up.
This role attracts people with a background in commerce, finance, or business. Bodies such as the FBAA and MFAA offer career support and training. Membership is widely expected in broking and independent lending roles.
Laura Atkinson is an Account Management and SEM specialist at Course Finder Group with six years' experience in the Australian education sector. She works day to day with universities, TAFEs and independent training providers, which gives her a close view of how courses map to real career outcomes. She writes practical guidance on career pathways, choosing the right qualification and what to expect when moving into a new field.