Certificate II in Hospitality (QLD Only)
- Location
- Online, QLD
- Study Mode
- Blended, Online, Workplace
- Awarded by
- Look Now Training (RTO: 31827)
- Qualification
- Certificate II
- Course Fee
- Price may vary
- Duration
- 12 months full-time | 24 months part-time for school based traineeships
- Start Date
- Enquire now for upcoming start dates
- Payment Options
- Career Start (QLD), Government Funded, Payment plan, Upfront payment
About the Course
The SIT20322 Certificate II in Hospitality offered by Look Now Training is designed to equip individuals with essential skills for a successful career in the thriving hospitality industry of Queensland. This course provides a comprehensive introduction to the sector, covering key areas such as customer interaction, safe work practices, and effective teamwork. Participants will learn from industry experts, gaining practical knowledge that prepares them for entry-level positions in various hospitality roles, including bar attendant, café attendant, and food and beverage attendant. Throughout the course, learners will complete a total of 12 units, which include six core units that focus on foundational skills and six elective units that allow for specialisation in areas such as food safety and responsible service of alcohol. The course can be undertaken full-time over 12 months or part-time for school-based traineeships, with a blend of work placements, workshops, and online learning to enhance the educational experience. This qualification not only opens doors to immediate employment opportunities but also serves as a stepping stone to further studies, such as the Certificate III in Hospitality. Enquire to learn more.
What can I do after?
Upon successful completion of this course you will receive a SIT20322 Certificate II in Hospitality from Look Now Training. This qualification opens the door to a variety of entry-level positions in the thriving hospitality industry, such as Bar Attendant, Café Attendant, and Food and Beverage Attendant. With the skills gained from this course, students will be well-prepared to meet the demands of employers in a sector that is continuously growing, particularly in Queensland’s vibrant café and foodie culture. Additionally, this course provides a solid foundation for further study, allowing students to progress to the Certificate III in Hospitality. Graduates will also have the opportunity to gain recognition through industry certifications, enhancing their employability and professional standing within the hospitality community.
What are the fees?
Please enquire for further details and to check your eligibility for funding.
Frequently Asked Questions
What you’ll need
There are no prerequisites for this course.
Subject summary
In this Certificate II in Hospitality course, the subjects you may study include: BSBTWK201 – Work effectively with others SITHIND006 – Source and use information on the hospitality industry SITHIND007 – Use hospitality skills effectively SITXCCS011 – Interact with customers SITXCOM007 – Show social and cultural sensitivity SITXWHS005 – Participate in safe work practices SITXFSA005 – Use hygienic practices for food safety SITXFIN007 – Process financial transactions SITXCOM006 – Source and present information SITHFAB021 – Provide responsible service of alcohol SITHFAB025 – Prepare and serve espresso coffee SITHFAB024 – Prepare and serve non-alcoholic beverages
Why Look Now Training?
Look Now Training is committed to empowering individuals through high-quality training and education, focusing on career advancement in essential sectors such as child, youth, and family support, as well as disability and aged care. Their innovative approach includes a 10-day training program that seamlessly integrates into work placements with PeakCare Talent Centres, ensuring that students gain practical experience alongside their studies. With a diverse range of courses tailored to meet the needs of aspiring professionals, Look Now Training provides a supportive environment for learners to thrive. Their dedication to fostering career growth is evident in the positive outcomes experienced by graduates, who often find meaningful employment while still pursuing their qualifications. By choosing Look Now Training, individuals are not just enrolling in a course; they are investing in their future and making a difference in their communities.



