Certificate IV in Information Technology
- Location
- Online
- Study Mode
- Online
- Awarded by
- Swinburne Open Education (RTO: 3059)
- Qualification
- Certificate IV
- Course Fee
- Price may vary
- Duration
- Up to 18 months
- Start Date
- Start Anytime
- Payment Options
- Payment plan, Upfront payment
About the Course
The ICT40120 Certificate IV in Information Technology, offered by Swinburne Open Education, is a nationally recognised qualification awarded by Swinburne University of Technology (RTO 3059). Delivered entirely online, the course is designed for those seeking to build a solid foundation in information and communications technology, with the flexibility to study on any device — desktop, tablet or mobile — and at a pace that suits a busy lifestyle. The course runs for up to 18 months, with a recommended study commitment of at least 16 hours per week to complete within that timeframe. Across 21 online modules, the ICT40120 Certificate IV in Information Technology covers a broad range of practical and theoretical learning areas. Students explore topics including cyber security risk management, network installation and configuration, database backup and restoration, system troubleshooting and maintenance, client technical support, cloud storage solutions, and introductory programming techniques. The curriculum also incorporates industry-standard technologies such as Splunk, Cisco Packet Tracer, and various virtualisation tools, giving students exposure to the kinds of platforms used in real workplace environments. Assessment methods are varied and include short answer questions, case studies, projects, portfolios, and video role plays and demonstrations. The ICT40120 Certificate IV in Information Technology is well suited to those looking to enter a growing sector, with roles such as IT support technician, service desk analyst, and computer technician among the potential pathways available upon completion. Enquire to learn more. Please note: this course is not government funded.
What can I do after?
Upon successful completion of this course you will receive a ICT40120 Certificate IV in Information Technology from Swinburne Open Education, awarded by Swinburne University of Technology. This nationally recognised qualification prepares graduates to apply a broad range of practical ICT skills across varied work contexts. Graduates develop capabilities in areas such as troubleshooting system applications, contributing to cyber security risk management, establishing database backup and restore procedures, installing and configuring networks and servers, and providing technical support to clients. These skills are directly relevant to roles including Computer Technician, IT Support Officer, IT Support Technician, IT Technician, and Service Desk Analyst. The ICT sector is a rapidly growing field in Australia, and this qualification positions graduates to enter the industry with job-ready skills. The course covers industry-standard technologies including Splunk, BPMN, various virtualisation tools, and Cisco Packet Tracer, giving graduates practical experience with tools used in real workplace environments. Graduates may find opportunities working within organisations of varying sizes, supporting end users, maintaining systems, and contributing to cyber security practices.
What are the fees?
Please enquire for further details.
Frequently Asked Questions
What you’ll need
To be eligible to study this course, applicants must meet the following entry requirements: Students must be at least 18 years old and Students must be an Australian or New Zealand citizen or resident
Subject summary
In this ICT40120 Certificate IV in Information Technology course, the subjects studied include: Core Units Introduction to information technology ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments BSBCRT404 – Apply advanced critical thinking to work processes BSBXCS404 – Contribute to cyber security risk management ICTICT443 – Work collaboratively in the ICT industry ICTICT426 – Identify and evaluate emerging technologies and practices ICTPRG302 – Apply introductory programming techniques ICTSAS432 – Identify and resolve client ICT problems Elective Units BSBPEF402 – Develop personal work priorities BSBXCS402 – Promote workplace cyber security awareness and best practices ICTICT428 – Select cloud storage solutions ICTSAD502 – Model data processes BSBXCS403 – Contribute to cyber security threat assessments ICTPMG411 – Support small scale ICT projects ICTICT517 – Match ICT needs with the strategic direction of the organisation ICTSAS530 – Use network tools ICTCYS407 – Gather, analyse and interpret threat data ICTNWK422 – Install and manage servers ICTICT435 – Create technical documentation ICTSAS441 – Support ICT system software ICTNWK424 – Install and operate small enterprise branch networks
Why Swinburne Open Education?
Swinburne Open Education is an online education provider offering vocational qualifications across a range of in-demand industries. Their courses cover business, accounting and bookkeeping, HR management, project management, marketing, early childhood education, community services, animal care, graphic design, and technology. Qualifications are awarded by Swinburne University of Technology, giving students a credential backed by a recognised Australian university. All courses are delivered fully online and are designed to be studied on any device, including mobile phones and tablets. Swinburne Open Education builds their courses in partnership with Australian industry, so the content is shaped around real workforce needs. Students get access to an interactive learning platform with online forums, direct messaging with trainers, and prompt feedback on assignments. Support is a clear focus for Swinburne Open Education. Dedicated enrolment consultants help students plan their study path, and trainers are available to answer questions and provide feedback throughout each course. This makes their offering well suited to people at any stage — whether balancing study with work and family, or starting fresh in a new direction. Qualifications are delivered under Swinburne University of Technology’s Registered Training Organisation registration (RTO 3059).
