Certificate IV in Business (Administration)
- Location
- Online
- Study Mode
- Online
- Awarded by
- Swinburne Open Education (RTO: 3059)
- Qualification
- Certificate IV
- Course Fee
- Price may vary
- Duration
- 12-18 months (self-paced)
- Start Date
- Start Anytime
- Payment Options
- Fee For Service
About the Course
The BSB40120 Certificate IV in Business (Administration), offered by Swinburne Open Education, is a nationally recognised qualification designed for those looking to advance their career in business support and administration. Awarded by Swinburne University of Technology, this course is delivered entirely online over 12 to 18 months, with self-paced study that allows participants to continue working while they build their skills and credentials. The BSB40120 Certificate IV in Business (Administration) covers a broad range of practical and professional competencies suited to modern business environments. Learners develop capabilities in critical thinking, effective workplace communication, and the use of digital technologies for collaboration. The course also addresses building and maintaining professional relationships, writing complex business documents, and implementing workplace health and safety practices. Elective units extend learning into areas such as project work, personal work priorities, organising business meetings, producing complex spreadsheets, and managing personal health and wellbeing in a professional context. Assessment methods include written reports, case studies, projects, and video and audio role plays, providing a well-rounded learning experience. This qualification suits those who are ready to move beyond entry-level administration and take on more advanced business support responsibilities. The flexible online learning platform is accessible on desktop, tablet, or mobile, with trainer-led sessions and an engaged online learning community. Graduates of the BSB40120 Certificate IV in Business (Administration) are well positioned to pursue a range of roles across diverse industries, from office administration and project coordination to customer service and operations support. Enquire to learn more. Please note: this course is not government funded.
What can I do after?
Upon successful completion of this course you will receive a BSB40120 Certificate IV in Business Administration from Swinburne Open Education, awarded by Swinburne University of Technology. This nationally recognised qualification provides a broad foundation in business and administrative skills, equipping graduates to step into a range of business support roles across many industries. Graduates may pursue positions such as personal assistant, office administrator, sales assistant, customer service assistant, import or export coordinator, or sustainability officer. The practical skills developed throughout the course — including operations management, project management, complex business documentation, and effective communication — are applicable across both small and large organisations in Australia. The qualification also supports career progression for those already working in administrative roles who are looking to advance their responsibilities or move into more senior positions. Because the course is delivered fully online and self-paced, students are able to continue working while they study, making it a practical option for those seeking to upskill without interrupting their current employment.
What are the fees?
Please enquire for further details.
Frequently Asked Questions
What you’ll need
To be eligible to study this course, applicants must meet the following entry requirements: Students must be at least 18 years old and Students must be an Australian or New Zealand citizen or resident This course is not available to International students.
Subject summary
This course contains 12 online modules covering the following units of competency: Core units: BSBCRT411 Apply critical thinking to work practices BSBTEC404 Use digital technologies to collaborate in a work environment BSBTWK401 Build and maintain business relationships BSBWHS411 Implement and monitor WHS policies, procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units: BSBOPS306 Record stakeholder interactions BSBOPS405 Organise business meetings BSBPEF401 Manage personal health and wellbeing BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work BSBTEC402 Design and produce complex spreadsheets
Why Swinburne Open Education?
Swinburne Open Education is an online education provider offering vocational qualifications across a range of in-demand industries. Their courses cover business, accounting and bookkeeping, HR management, project management, marketing, early childhood education, community services, animal care, graphic design, and technology. Qualifications are awarded by Swinburne University of Technology, giving students a credential backed by a recognised Australian university. All courses are delivered fully online and are designed to be studied on any device, including mobile phones and tablets. Swinburne Open Education builds their courses in partnership with Australian industry, so the content is shaped around real workforce needs. Students get access to an interactive learning platform with online forums, direct messaging with trainers, and prompt feedback on assignments. Support is a clear focus for Swinburne Open Education. Dedicated enrolment consultants help students plan their study path, and trainers are available to answer questions and provide feedback throughout each course. This makes their offering well suited to people at any stage — whether balancing study with work and family, or starting fresh in a new direction. Qualifications are delivered under Swinburne University of Technology’s Registered Training Organisation registration (RTO 3059).
